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E-Rate Teaching and Learning

E-Rate Support: Your Partner in Navigating the E-Rate Application Process

E-Rate Support stands out as the only company that “teaches E-Rate” for applicants who prefer to file their own applications. Unlike many E-Rate consulting firms, E-Rate Support is dedicated to empowering applicants to navigate the process confidently, without the stress of second-guessing their decisions.

We offer comprehensive help desk support and customized training designed to guide applicants through each step of the application process. Our innovative management software features alerts for pending deadlines and inquiries from the Universal Service Administrative Company (USAC), ensuring that you stay on track.

With our unbiased guidance, we prioritize compliance with the E-Rate Program’s rules and regulations. Leveraging our extensive experience and deep understanding of the program, we provide the confidence and security that applicants need to succeed.

Our Training Goals: Steppingstones to Success

Our training agenda is strategically designed to equip applicants with the knowledge necessary to master the E-Rate application process. Participants will gain a comprehensive understanding of how to:

  • Complete all required forms (e.g., Form 470, 471, 486, 500, 472)
  • Comply with competitive bidding requirements
  • Prepare for audits, including BCAP, PQA, PIA, Selective Review, and compliance reviews
  • Navigate the complex rules regarding Category 2 products and services
  • Retain essential documents required for audits

Our dedicated E-Rate help desk is available from 9 AM to 5 PM, Monday through Friday, with extended hours during the Form 470 and 471 filing windows.

At E-Rate Support, we are committed to making the E-Rate application process as seamless and stress-free as possible. Let us empower you to take control of your E-Rate applications with more confidence!

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