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Your Trusted Partner in Navigating E-Rate Policies and Procedures

Ensure Compliance

Comply with all E-Rate
rules and procedures

Learn More

Never Miss Deadlines

Receive alerts so you never miss a deadline

Learn More

Confidently Apply for Your funding

Empowering a sales team with E-Rate training

Learn More

E-Rate Training

Learn practical skills and knowledge to take control

Learn More

We make E-Rate Funding Stress-Free
& Successful

Dr. Teri Lawrence, the CEO, has worked with the E-Rate program as a  State E-Rate Coordinator for Louisiana and as an Independent consultant for schools and libraries for more than 27 years. Sales strategies have traditionally been centered on business customers. However, the unique nature of E-Rate Program sales demands a different approach, one that is focused on understanding FCC Orders, USAC complex procedures, unique invoicing procedures, and much more.

Simplifying the E-Rate Program and Increasing Sales

Interactive Live E-Rate Training

E-rate Support Provides Ongoing Guidance

Contact Us
E-Rate consulting services in Dublin, Ohio

Frequently Asked Questions

We have designed affordable annual E-Rate Support membership subscriptions starting at $50 monthly. Depending on the size and needs of the vendor, subscription offerings may include training, access to easy-to-use management software, and help desk support services.

For vendors needing targeted services, such as E-Rate training and access to our easy-to-use management software, E-Rate Support will tailor the services to achieve your goals.

Through the E-Rate Program, $4.2 billion in funding is available for Internet Access and Network equipment and services. All vendors are encouraged to participate, but local vendors can easily become discouraged if they do not know the rules and processes.

Help Desk Support is included in some memberships. We are here to answer your questions and interrupt the E-Rate language.

Please email info@erate.support
or call 1-614-376-0169 or 1-225-931-6032.

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E-Rate Management Software

$50 /month
Advantage:
  • Easy-to-use management software
  • Training on the datasets selected (2 hours)
  • Licensed User 1 not to exceed 3
  • Access to datasets for three states
  •  
SIGN UP NOW

Basic

$150 /month
Advantage:
  • Easy-to-use management software (select 3 sets)
  • Training on each dataset selected (2 hours)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • Help Desk Support 5 Hours
  • Licensed Users 1 not to exceed 3
  •  
SIGN UP NOW

Bronze

$250 /month
Advantage:
  • Easy-to-use management software (select 3 sets)
  • Customized Online Training (6 hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • Help Desk Support 10 Hours
  • Licensed Users 1 not to exceed 3
Signup Now

Silver

$550 /month
Advantage:
  • Easy-to-use management software (select 5 sets)
  • Customized Online Training (8 hours Annually)
  • E-Rate Telephone Support (8 Hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • License Users 1 not to exceed 5
Signup Now

Gold

$700 /month
Advantage:
  • Easy-to-use management software (select 10 sets)
  • Customized Online Training (10 hours Annually)
  • E-Rate Telephone Support (16 Hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • Licensed Users 1 not to exceed 10
  •  
Signup Now
Popular

Elite

1,200 /month
Advantage:
  • Easy-to-use management software (select 15 sets)
  • Customized Online Training (20 hours Annually)
  • E-Rate Telephone Support (32 Hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • License Users 3 not to exceed 15
  • *Customized Virtual Training 12
Signup Now

Premium

$1,500 /month
Advantage:
  • Easy-to-use management software (select 5 sets)
  • Customized Online Training unlimited
  • E-Rate Telephone Support unlimited
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • License Users unlimited
  • *Customized Virtual Training unlimited
Signup Now

E-Rate Management Software

$600 /year
Advantage:
  • Easy-to-use management software
  • Training on the datasets selected (2 hours)
  • Licensed User 1 not to exceed 3
  • Access to datasets for three states
  •  
SIGN UP NOW

Basic

$2,000 /year
Advantage:
  • Easy-to-use management software (select 3 sets)
  • Training on each dataset selected (2 hours)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • Help Desk Support 5 Hours
  • Licensed Users 1 not to exceed 3
  •  
SIGN UP NOW

Bronze

$3,200 /year
Advantage:
  • Easy-to-use management software (select 3 sets)
  • Customized Online Training (6 hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • Help Desk Support 10 Hours
  • Licensed Users 1 not to exceed 3
Signup Now

Silver

$6,000 /year
Advantage:
  • Easy-to-use management software (select 5 sets)
  • Customized Online Training (8 hours Annually)
  • E-Rate Telephone Support (8 Hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • License Users 1 not to exceed 5
Signup Now

Gold

$8,000 /year
Advantage:
  • Easy-to-use management software (select 10 sets)
  • Customized Online Training (10 hours Annually)
  • E-Rate Telephone Support (16 Hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • Licensed Users 1 not to exceed 10
  •  
Signup Now
Popular

Elite

$14,000 /year
Advantage:
  • Easy-to-use management software (select 15 sets)
  • Customized Online Training (20 hours Annually)
  • E-Rate Telephone Support (32 Hours Annually)
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • License Users 3 not to exceed 15
  • *Customized Virtual Training 12
Signup Now

Premium

$18,000 /year
Advantage:
  • Easy-to-use management software (select 5 sets)
  • Customized Online Training unlimited
  • E-Rate Telephone Support unlimited
  • Virtual Bi-Monthly Group Training (2 Hours Annually)
  • License Users unlimited
  • *Customized Virtual Training unlimited
Signup Now

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Ensure Compliance

The boogie man is a mythical figure often used to scare children into good behavior. Boogiemen, maybe the Auditors in the E-Rate Program, unless you know the tricks of the trade.  There are many tricks to success in the E-Rate Program, and we are here to teach compliance with training on E-Rate policies and procedures by preparing for an audit every step of the way.

Since 1998, Beneficiary Audit letters have arrived on Friday, and the Auditor calls the vendor or applicant the same day. Don’t be concerned! This scare tactic will not ruin any weekend plans if you are prepared.

Let’s get started with some vital tips:

Create an E-Rate team comprised of people directly and indirectly working with E-Rate. Each member is trained on the E-Rate process that will impact that department. For example, applicants should include that food services will be provided with training regarding the documentation needed to complete the student enrollment, NSLP, and CEP reports.

The Service Provider’s team should include an Administration, Invoicing, and Sales representative.

Record Keeping- Follow the E-Rate compliance Checklist https://www.usac.org/wp-content/uploads/e-rate/documents/resources/e-rate-program-list-of-documents-to-retain.pdf

Save all competitive bid documents and correspondence.

One of the most common findings regarding “pay the money back” is missing documentation. Service Providers and Applicants MUST save all documentation.

Untimely payments to the Vendor- Always pay an E-Rate invoice within 60 days and no longer than 90 days.

Tell me more

Never Miss Deadlines

Never miss a deadline in the E-Rate Program, with many deadlines.  E-Rate Support
has created alerts in our software.

The software is your alarm clock, and snooze will not work.  Each deadline alert is
designed to send an alert that begins 30 days before the deadline, and it resends the
alert every 10 days.

And if that doesn’t work, our staff monitors the alerts by posting the alert in the database
portal. 

Examples of Form Alerts are:

470, 471, 486, invoicing (SPI and BEARS)
PIA alerts
15-day responses, Extension, Summer Deference

Missing any of these alerts may cause a denial or reduction of funding.

Tell me more

Confidently Apply for Your Funding

Empowering a sales team with E-Rate training and understanding data tools is a direct path to increased funding.

Given the complexity of E-Rate, having dedicated E-Rate experts answer questions and provide training and support is a sure way to boost funding and instill confidence in your team.

E-Rate Support is the linchpin of our approach to ensuring our strategy works for the E-Rate Community. It is a cost-effective solution that works by offering daily support and to create a good understanding of this complex program.

Tell me more

E-Rate Training

E-Rate Support offers interactive live training, a practical and essential tool for boosting sales and success. These training courses are designed to empower our customers, equipping them with the practical skills and knowledge to confidently take control of their E-Rate application process and ‘figure it out.’

The training is interactive, with lengthy time for questions. Each training covers the upcoming process. For example, E-Rate Support will provide training on building a business plan in April before the window opens on July 1. The teaching method emphasizes practical, hands-on learning and engagement. In this sense, activity (or “doing”) precedes the development rather than the reverse.

Only a few E-Rate consulting firms, like E-Rate Support, focus on helping applicants to “figure it out.”  

We provide unbiased guidance to vendors, ensuring compliance with the program’s rules and regulations, and we do this by leveraging our extensive experience and deep understanding of the E-Rate Program, giving you the confidence and security you need.

Our Training Goals are not just a list, they are the steppingstones to your success. A few sample goals are designed to:

  • Create an E-Rate plan using the data sets to help develop the plan.
  • Never miss a deadline. E-Rate Support will send out alerts as the E-Rate deadlines are approaching.
  • Historical data from 1998 is available to find any past filings
  • Track your funding from funding to invoicing
  • We focus on compliance and audit training to help prepare for any situation
Tell me more
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